This Virgin.com website including Virgin ID and the section relating to the Virgin Red Programme (the "Website") is managed and operated by Virgin Red Limited
To change your choices in the app please visit the settings page
We will only deploy strictly necessary cookies until you have made your choices in relation to which cookies you choose to allow.
What are cookies?
A cookie is a text file containing a unique identifier which is downloaded to your device when you access a website or mobile app. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the Website or mobile app more effectively so that it reflects your personal preferences, based on your previous browsing on the Website or mobile app as well as keywords we may be able to gather from URLs of other webpages or apps from which you accessed the Website or mobile app. Cookies can also allow us to do various other things, as explained below.
Cookies can be used for the duration of your visit or they can be set to last longer so we can measure how you interact with us over time.
When you visit the Website or mobile app and consent to cookies, the following types of cookies may be downloaded to your device:
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of the Website or mobile app. Some cookies that we use are necessary for the Website or mobile app to function properly and to enable you to move around the Website or mobile app and use its features.
Functional Cookies (Useful Features)
Analytical and Performance Cookies (Visit Tracking)
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Website or mobile app by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the Website or mobile app, how long they stay and how visitors move around the Website when they are using it. This helps us to improve the way the Website or mobile app works, for example, it helps users to find what they are looking for easily. The information generated relating to the Website or mobile app may be used to create reports about the use of the site and the analytics service provider will store this information.
Third party and Advertising Cookies
Do we use any third-party cookies?
Because the Virgin Group and Richard Branson have a strong presence on various social networks, we try to make it as easy as possible to share content and to see what content is popular on those networks. We add buttons to allow people to easily share to those networks. When we include these social 'plugins', it gives those sites the flexibility to use their own cookies. They can't read any cookies we set from the Website, and we can't read any cookies they set, but it lets them do the same kind of traffic measuring that we do on the rest of the Website (and it also lets them know whether you're logged into their site).
How do I turn cookies off?
If you do not wish us to download cookies or you don’t agree with how we use these cookies, you can change the settings on the Website by adjusting the options on the banner that appears on the Website or by clicking here, then clicking ‘Save and close’. You can also change the settings on your internet browser to reject cookies.
If you wish to turn cookies off on the mobile app you can do so by visiting the settings page on the mobile app. You can also change the settings on your mobile device
For more information, please consult the ‘Help’ section of your browser or visit aboutcookies.org/managing-cookies or, allaboutcookies.org which will also provide guidance or how to remove cookies that have already been deployed to your browser. Please note that if you do set your browser to reject all cookies (including strictly necessary cookies), you may not be able to use all of the features on our site.
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:
Google Analytics Cookies: Analytical and Performance Cookies
Used for serving and recording clicks for certain links on the website.
YouTube Cookies: Functional Cookies
Used for embedding videos onto the website.
Facebook: Marketing & Advertising Cookies, Strictly Necessary Cookies
We use Facebook to embed content such as video and posts onto the website. We also use Facebook to advertise to you based on your website history.
Instagram Cookies: Marketing & Advertising Cookies, Strictly Necessary Cookies
We use Instagram to embed content such as video and posts onto the website. We also use Instagram to advertise to you based on your website history.
LinkedIn Cookies: Marketing & Advertising Cookies, Strictly Necessary Cookies
We use LinkedIn to embed content such as video and posts onto the website. We also use Linkedin to advertise to you based on your website history.
Twitter Cookies: Marketing & Advertising Cookies, Strictly Necessary Cookies
We use Twitter to embed content such as video and posts onto the website. We also use Twitter to advertise to you based on your website history.
Spotify Cookies: Strictly Necessary Cookies
We use Spotify to embed content onto the website.
Affiliate Reporting Cookies: Analytics and Performance Cookies
We use these cookies to help us report on the success of our affiliate marketing campaigns.
Virgin.com: Strictly Necessary Cookies, Functional Cookies
These cookies are used to make the site function properly and store your cookie preferences.
Virgin Red App Cookies