Your Information and Privacy
Third Party Content
The Website will contain some content which does not come from us, whether such content is posted by users or otherwise comes from anyone other than us (together, "Third Party Content"). Because of the open nature of the Website, this Third Party Content is not approved by us. We have to state that any views expressed in such Third Party Content may not represent our views and that we shall not be responsible or liable for any Third Party Content or for the consequences of the use of it.
We will include on the Website Third Party Content that is personal opinion and political or controversial in its nature. These views do not necessarily reflect our views and we cannot accept any responsibility for those views.
We may keep an eye on Third Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third Party Content from the Website with or without notice.
If you have any concerns about content appearing on the Website, please contact us using the details set out under the heading “Finally – if in doubt, talk to us” below.
Website Guest Blogs and Third Party Content
Guest blogs and Third Party Content posted on our Website don't necessarily represent the views of Virgin Red Limited, Virgin Enterprises Limited or any other Virgin company. Any positive or other review of any venue, restaurant, hotel, museum, product, place, service or any other thing does not constitute a recommendation, endorsement or guarantee by us and we make no representation as to quality. All ratings are intended as a guideline only and we do not guarantee their accuracy.
We make no endorsements, recommendations, guarantees or representations in relation to any restaurants, hotels, museums, products, places, services or any other things that are the subject of reviews or other articles published on the Website. The reviews don't necessarily represent our views. Please read these terms and of use for further details.
Prices, menus, hotel amenities and other indicators in any review published by us are accurate as at the date of going to press, but are subject to change. We make no guarantee that any such information, or information in reviews posted by other users, will be accurate or up to date at the time you read it. Always review travel advice from the Foreign and Commonwealth Office before you decide to visit an international destination.
Virgin will not be responsible or liable for any injury, loss or damage incurred or suffered as a result of any review. This paragraph only applies to the extent that it can in accordance with applicable laws.
Our lawyers have said that we need to include this paragraph which basically requires you to protect us and other Virgin companies against people suing us or them for something bad happening in connection with your use of the Website or your behaviour:
All text, graphics, audio, video or image files, content, software, applications and information displayed on or available from the Website, and all copyright, trade mark rights, design rights and other intellectual property rights in them (together, the "Proprietary Content") are the property of Virgin Red Limited, Virgin Enterprises Limited, other Virgin companies, our users, suppliers or licensors. This includes, without limitation, the organisation and lay-out of the Website and the underlying software that is owned by us, other Virgin companies, our users, suppliers or licensors.
By using the Website you're agreeing that Proprietary Content is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of in any way any Proprietary Content. Neither the Virgin name nor any other Virgin company name, trade mark, logo or design may be used or copied in any manner.
Links to Other Sites
The Website provides, amongst other things, convenient links to other Virgin companies' websites. You can also contact the Virgin companies through the “Companies” section of the Website. The Website also contains links to other third party websites, resources, advertisements or sponsorships.
We reserve the right to remove a link at any time.
When using the Website, you may get pop-ups occasionally. We use these for many reasons, like competition entry forms, signing up to our newsletters and questionnaires to help us improve our service to you. Pop-up boxes from the Website are clearly marked with a heading from “Virgin.com”.
You might also get pop-up boxes from other Virgin companies. Again you should be able to identify these, as they should be marked with a heading from the relevant Virgin company.
You might also get pop-up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, we cannot control these pop-up boxes because they haven't come from us.
If you have trouble using the Website with certain web browsers or other software or if you want to let us know how we can improve accessibility, please let us know by contacting us using the details set out under the heading “Finally – if in doubt, talk to us” below. We appreciate your feedback and your suggestions will help us to improve our service to you.
Website information and downtime
The Website may be unavailable occasionally for maintenance, updating or otherwise. Where this happens we apologise for any inconvenience caused. However, we shall not be liable for any loss, damages or inconvenience resulting from such unavailability.
We take great care in seeking to present accurate, transparent and useful information to you as a user. However, as an open platform there is content on the Website which is not generated by us, for example Third Party Content, as described above. Therefore, we should let you know that information on the Website might be out of date, incomplete, contain some errors or be in some way unreliable. Just to be sure, please check any information obtained from the Website before acting upon it in any way.
Please note that we may make changes to the Website, its functions and services from time to time.
Other Limitations on Liability
It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However we cannot take responsibility for:
any breach of security of the Website;
any damage, loss or corruption of any data, information or material;
any viruses or other malicious programs that may infect your computer equipment or other property; or
any breach of security by hackers in relation to the Website.
Law and Jurisdiction
As a user, the laws of your location may apply to your online dealings with the Website and you may have additional legal rights and/or obligations than those provided under English law. We always recommend that you should seek local legal advice, however we would encourage you to speak to us if you have any concerns to see if they can be resolved.
Other terms — a final word from our lawyers
Finally — if in doubt, talk to us
The Webmaster, Virgin Red Limited, 66 Porchester Road, London, W2 6ET, UK.
If you have any queries, comments or complaints regarding the websites of any other Virgin companies or the products or services you receive from them, then please contact them directly. For your convenience, you can contact them through the “Companies” section of our Website.